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Contact us at Lizaro Casino
Talk to us now
The fastest answer. Log in so the agent can see your account straight away.
Help with your account
Track a payout, check verification status or update your limits from the cashier.
Not a member yet?
Sign up, verify your email and claim the welcome package on your first deposit.
250% up to €3,000 + 350 free spins
Question sorted? Your first deposit comes with the welcome package.
Support at Lizaro
Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.
Complaints
Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.
When we answer
The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.
What to include
Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.
Identity checks
Before a first withdrawal we may ask for identity documents. Upload them in your account or send them to [email protected].
Ways to reach us
You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.
Limits and help
Support can apply limits, time-outs and self-exclusion on request. Lizaro is strictly for players aged 18+.
One last thing
Every message is read by a person, not a bot. Thank you for helping us improve Lizaro.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.